Travel Options Officer - Lincolnshire County Council

Description : Travel Options Officer. Company : Lincolnshire County Council. Location : Remote in Lincolnshire

Looking for a career at Lincolnshire County Council? Want to be part of a team that delivers innovative passenger transport solutions whilst working in a fast paced and dynamic team? Looking for a rewarding role? Then we want to hear from you!


About the Role

As a Travel Options Officer you will be focusing on giving young people the opportunity and confidence to travel on their own, by foot or using our public transport network, to education settings across the county, to enable them more freedom as they progress through life. You will be trained to deliver one to one travel training and group programmes at schools as well as being an advocate of all things transport in Lincolnshire. As part of a team, and a well planned approach, you will cover the whole county and should expect to meet many exciting individuals along the way giving you that rewarding feeling at the end of each day. Your own transport is necessary to allow a hybrid approach to working predominantly remotely across the county, from home and from our Lincoln office.

This is a full time role with variable working hours depending on your work load. A typical day will see you undertaking pre-planned travel training with pupils to and from their education setting, so you will need to be available prior to the beginning of a school day and at the end so you can travel with the individuals. During the day you will be making travel plans for your other clients, liaising with schools, parents and partner organisations to promote independent travel, whilst communicating with the wider, dynamic, lively team within Transport Services.

About the team

Lincolnshire County Council is transforming its Transport Services Team, and we’re looking for people who want to be a part of our exciting future! It’s a lively, dynamic, and growing team delivering vital services that get the County moving.

Transport Services is part of the Council’s Place Directorate and is responsible for developing and delivering passenger transport solutions across Lincolnshire for more than 20,000 passengers daily.

We enable passengers to travel to and from school and other places of education, for social care reasons and we provide a demand responsive CallConnect bus service to connect communities across the county.

The team also manages the county’s local bus and community transport network, alongside supporting the development of Sustainable Travel.

About our offer

Along with a competitive salary we are offering:

  • A Contributory pension
  • Comprehensive benefits package including excellent discount schemes and cycle to work
  • Flexible working policies
  • Career progression opportunities
  • A generous annual leave entitlement plus the option to buy more

Further details can be found in our rewards and benefits brochure

If this sounds like the role for you, then please read through the full Job Description, before clicking apply! If you would like to know more about Lincolnshire County Council and our current vacancies then click on over to www.lincolnshire.gov.uk.

Applications will close on 23/04/23 and interviews will take place on or around 04/05/23

For a confidential and informal discussion about the role please contact:

Sam Heron - Client reception Manager via email [email protected]

Best of luck with your application

A Smarter Working Employer

We have embraced new ways of working and hybrid working between home and work will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements including regularity of home and office working will be discussed as part of the appointment process.

Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.


Please be advised that this position may be subject to a criminal record check.

All candidates are advised to read the attached job information pack prior to making an application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Fluency Duty

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.